Accessibility Statement
Our Commitment to Accessibility
Home Telephone Ilec, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure that our website is accessible to all users, regardless of ability.
We believe that everyone should have equal access to information and services. Our goal is to provide a website that is inclusive and accessible to the widest possible audience, regardless of technology or ability.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. The guidelines are organized under four main principles:
- Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
- Operable: User interface components and navigation must be operable.
- Understandable: Information and the operation of the user interface must be understandable.
- Robust: Content must be robust enough that it can be interpreted by a wide variety of user agents, including assistive technologies.
We are actively working to achieve and maintain WCAG 2.1 Level AA conformance. Our website undergoes regular accessibility audits and we continuously implement improvements based on these evaluations.
Accessibility Features
Our website incorporates the following accessibility features:
Semantic HTML Structure
We use proper semantic HTML markup throughout our website, including appropriate heading levels, landmarks, and structural elements. This helps screen readers and other assistive technologies navigate and understand the content hierarchy.
Keyboard Navigation
All interactive elements on our website can be accessed and operated using a keyboard. Users can navigate through menus, forms, links, and other interactive components using standard keyboard commands such as Tab, Enter, and arrow keys.
Alternative Text for Images
All meaningful images on our website include descriptive alternative text (alt text) that conveys the purpose and content of the image. Decorative images are marked appropriately to be skipped by assistive technologies.
Color Contrast
We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with visual impairments. We follow WCAG guidelines for minimum contrast ratios of 4.5:1 for normal text and 3:1 for large text.
Form Labels and Instructions
All form fields have associated labels that clearly describe the expected input. Required fields are clearly marked, and form instructions are provided where necessary to help users complete forms successfully.
Focus Indicators
Visible focus indicators are provided for all interactive elements when navigating using a keyboard. This ensures that users can always see which element they are currently focused on.
Resizable Text
Our website supports text resizing up to 200% without loss of content or functionality. Users can adjust text size using browser settings or keyboard shortcuts.
Responsive Design
Our website is designed to be responsive and works across various screen sizes and devices, including mobile phones, tablets, and desktop computers.
Known Issues
We are actively working to identify and address any accessibility barriers on our website. Despite our best efforts, some accessibility issues may exist. We are committed to addressing these issues as they are identified. If you encounter any accessibility barriers while using our website, please contact us so we can work to resolve them.
Third-Party Content
Our website may contain links to third-party websites and content that are not owned or controlled by Home Telephone Ilec, LLC. While we strive to link only to accessible content, we cannot guarantee the accessibility of third-party websites. We encourage users to contact the respective third-party organizations directly regarding the accessibility of their content.
Feedback and Contact Information
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions on how we can improve accessibility, please contact us using the following methods:
Email:
support@hometelephoneilec.net
Phone:
+1 279-271-3750
Mailing Address:
Home Telephone Ilec, LLC
579 Stony Landing Rd
Moncks Corner, SC 29461
We aim to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.
Enforcement Procedure
If you are not satisfied with our response to your accessibility concerns, you have the right to file a complaint with the appropriate regulatory authority. In the United States, you may contact:
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, D.C. 20530
Additionally, you may file a complaint with the Federal Communications Commission (FCC) regarding telecommunications accessibility issues:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
445 12th Street, SW
Washington, D.C. 20554
The FCC can be reached by phone at 1-888-225-5322 (voice) or 1-888-835-5322 (TTY), or online at www.fcc.gov.
Accessibility Policy Review
This accessibility statement is reviewed regularly and updated as needed. We are committed to ongoing improvements in accessibility and will update this statement as our website evolves.
Date of Last Update
This accessibility statement was last updated on June 10, 2026.